Security Supervisor

Oakville, ON

Security Supervisor


We offer:

  • A defined benefit pension plan (OMERS)
  • Comprehensive health plan complemented with life and disability insurance
  • A progressive work environment that promotes a work/life balance and strives to be a great place for great people to do great things


What can I expect to do in this role?

Security Systems Maintenance

  • Coordinates the maintenance and repairs of physical security equipment for all facilities including alarms, cameras, keys, alarms, access cards, access panels, and card readers.
  • Orders new and replacement equipment.
  • Uses internal systems to manage, track and respond to facility service requests.

Security Systems Implementation

  • Implements physical security equipment for all facilities (e.g., cameras, keys, alarms, access card, access panels, card readers, etc.).
  • Reviews and prioritizes building security operations work requirements and provide recommendations for the building operations program and contract specifications.
  • Developing contract documents including writing specifications for Security Vendor RFPs with the contract coordinator.
  • Soliciting and verifying all security-related bids, quotations, and tenders with contract coordinator.

Security Operations

  • Provides support, guidance, and consultation on a variety of issues related to security and emergency management.
  • Coordinates and implements security services at all facilities.
  • Involved in the initial security response to situations/incidents and ensures appropriate emergency services are advised including notification to management and others as required in conjunction with the Community Emergency Management Coordinator (CEMC).
  • Responds to contentious human resources (HR) matters (e.g., terminations, employee meetings, workplace violence or harassment, etc.) and assists with de-escalating or diffusing volatile situations to restore peaceful facility operation.
  • Oversees the hiring and placement decisions of the third party contracted security service provider.
  • Directs security personnel.
  • Ensures appropriate training and policies are followed on behalf of the town.
  • Liaises with contracted security company to ensure efficient operations of services, products and equipment.

Emergency Management

  • Assists with the emergency management program including participation in operational drills and discussion-based exercises
  • Provides security training.

Program Development and Continuous Improvement

  • Collects and analyzes security data and identifies trends and potential causes of security related incidents, criminal activity and disturbances and reports data to the Manager, Planning & Compliance.
  • Conducts threat analysis, vulnerability assessments, and security assessments on various locations throughout town facilities.
  • Keeps up-to-date on new security methods, techniques, and legislation that may impact procedures and practices.
  • Works with various departments on awareness training in the area of safety and security.
  • Works with staff and management in the analysis and evaluation of current business practices and recommend processes / methodology towards continuous improvement.
  • Authors policies and SOPs
  • Conducts security assessments
  • Develops strategies to counter terrorist, criminality, cybersecurity and workplace violence assessments

Financial Management

  • Tracks, verifies, and processes invoices
  • Monitor and ensure contract expenditures are within budget allocations and charged to the appropriate accounts and that sufficient funds are available prior to making commitments with supervisors
  • Manages Town wide security capital & operational budgets



  • Diploma in Police Foundations, Law and Security or a related field
  • 8+ years of progressive security industry experience is required.
  • Training in Canadian General Standards Board - CAN/CGSB-133.1-2017.
  • At least one of the following certifications:
    • International Foundation of Protection Officers Professional Security Officer Program (PSOP)
    • ASIS (American Society for Industrial Security)
    • Associate Protection Professional (APP)
    • Certified Protection Professional (CPP)
    • Physical Security Professional (PSP)
  • Valid Ontario Security Guard License.
  • CPR and First Aid Certificate is required.
  • Crime Prevention Through Environmental Design (CPTED) certification is preferred.
  • Experience with developing and maintaining security systems (alarms, closed circuit television (CCTV), and electronic access systems) is required.
  • Experience interpreting and complying with legal and regulatory requirements governing the provision of security services (e.g., Canadian Criminal Code, Private Security & Investigative Services Act (PSISA), Freedom of Information and Protection of Privacy Act (FIPPA), applicable provincial statues, and municipal By-Laws.
  • Work experience in a broader public sector environment is preferred.
  • Experience in dispute resolution and/or non-violent crisis communication methods.
  • Experience coordinating emergency incident responses.
  • Experience fostering individual and team development within a complex environment.
  • Possess and maintain a valid “G” class driver's license.


Additional Core Knowledge Required for Success:

Leadership Competencies:

  • Strategic Thinking – innovating through analysis and ideas.
  • Engagement – mobilizing people, organizations, partners.
  • Management excellence – delivering results through action management, people management and financial & asset management.
  • Accountability and Respect – serving with integrity and respect.


This job profile reflects the general requirements necessary to perform the principal functions of the job. This does not include all of the work requirements of the job. Applicants are required to demonstrate through their application and in the interview process that their qualifications match those specified. Applicants may also be required to undergo testing.


We thank all applicants and advise that only those selected for an interview will be contacted.


Town of Oakville

Town of Oakville


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