Inside Technical Sales Representative - Electrical Apparatus / Motor Shop Hamilton 2152420

Hamilton, ON

Inside Technical Sales Representative - Electrical Apparatus / Motor Shop
Location: Hamilton, ON
About Us
We are a privately-owned and operated Electrical apparatus company.  We are a successful family-owned company with opportunities for advancement.

Reporting to the General Manager.

Who We are Looking For

We are seeking candidates that ideally have experience in a technical / industrial related field. Experience in the Electric Motors and industrial Brakes is an asset but not necessary for success.

If you have a mechanical and electrical aptitude and have a strong customer service drive, we want to hear from you.

Job duties and responsibilities:

General job description:  
Process Quotes, Orders and Purchase orders for customer’s requests whether on phone or via email, as well as assist at counter. Strong Customer Service skills required.
  • Provide assistance to customers to generate sales for new and repaired industrial equipment
  • Work with area sales account managers to provide professional support
  • Prepare quotes for a variety of goods and services to customers in a professional manner
  • Will be expected to pitch in and prepare shipments and export documents
  • Should be proficient on forklift or able to learn
  • Must be computer literate and are able to communicate effectively with customers and fellow employees
  • Must be self-motivated to succeed and be a team player
  • Minimum grade 12 education or equivalent experience preferred.
  • Mechanically and electrically inclined is an asset
  • Must be open to coaching
  • Must be able to work & interact with others in a fair and friendly environment
  • Safety training and a forklift license is an asset

What We Offer
We are offering a competitive salary with benefits and a chance for advancement.
Benefits include Medical, Dental, Prescription drugs.
All qualified candidates are invited to apply and only applicants selected will be contacted.

Keywords: Sales, Sales Specialist, Sales Manager, Sales Consultant, Customer Service Representative, Customer Service Rep, CSR, Customer Support, Customer Service Agent, Customer Care Agent, Customer Service Specialist, Ontario, ON, Hamilton, Dundas, Brantford, Binbrook, Caledonia, Ohsweken, Brant, Burlington, Stoney Creek, Grimsby


Duke Electric

Duke Electric

We like to say we work on the weird and wonderful at Duke Electric, a well established family owned business in Hamilton, ON. We can rebuild a 50 year-old DC motor that’s impossible to find parts for but critical to a million dollar piece of equipment. Troubleshoot the failed generator on an ocean-going freighter that was supposed to leave port yesterday. From reverse engineering a motor to replace a legacy product that’s no longer available to supplying brake parts to keep the U.S. Army Corps of Engineers’ dams from leaking, Duke has done it!

If we added up the years of experience (since 1933!) at Duke, we’d be into our third century. Times have changed—it’s less about hands on the tools and more about technology now—but we still approach each job the same way. It’s an art. It takes skill, patience, imagination and a kind of fierceness to do it well.

Duke Electric is in the hands of the third generation now—but what makes us strong is the brains and sweat of every person who’s put their hands on the tools in our shop. Come join our fantastic team!


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